Warranty Terms

Effective Date: Feb 1, 2018

Applicability

These terms apply to items ordered through the online shop functionality on the website at www.n-fuse.co.

Warranty Terms

Commercial Customers (B2B)

n-fuse guarantees items against defects in workmanship and material for a period of 12 months from the date of shipment. Your sole remedy and n-fuse’s sole liability shall be for n-fuse, at its sole discretion, to either repair or replace the defective item at no charge or to refund the purchase price. Shipment costs in both directions are the responsibility of the customer. This warranty is void if the item has been altered or damaged by accident, misuse or abuse.

For Non-Commercial Customers (B2C)

n-fuse guarantees items against defects in workmanship and material for a period of 24 months from the date of shipment. Your sole remedy and n-fuse’s sole liability shall be for n-fuse, at its sole discretion, to either repair or replace the defective item at no charge or to refund the purchase price. Shipment costs in both directions are the responsibility of the customer. This warranty is void if the item has been altered or damaged by accident, misuse or abuse.

Disclaimer of Warranty

THIS WARRANTY IS MADE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED, OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, NON-INFRINGEMENT OR THEIR EQUIVALENTS UNDER THE LAWS OF ANY JURISDICTION, EXCEPT THE WARRANTY EXPRESSLY STATED HEREIN. THE REMEDIES SET FORTH HEREIN SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF ANY PURCHASER WITH RESPECT TO ANY DEFECTIVE PRODUCT.

Liability

n-fuse shall not be liable for claims in conjunction with warranties provided by other item manufacturers (non n-fuse products) and other third parties at the time of purchase. Customers wishing to make a claim need to contact the manufacturer of the item directly.
n-fuse shall only grant claims in cases in which damage or fault to an item has not been the result of inappropriate handling or overuse by the Customer.
n-fuse receiving a returned item in conjunction with a claim does not automatically constitute the Supplier accepting the claim.

Limitation on Liability

UNDER NO CIRCUMSTANCES SHALL N-FUSE BE LIABLE FOR ANY LOSS, DAMAGE OR EXPENSE SUFFERED OR INCURRED WITH RESPECT TO ANY DEFECTIVE PRODUCT. IN NO EVENT SHALL N-FUSE BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT YOU MAY SUFFER DIRECTLY OR INDIRECTLY FROM USE OF ANY PRODUCT.

Return Policy

Returns for any unaffected item is permitted within 14 days from the date of receipt of goods. After such time, all sales are considered final. Shipment and handling charges are not refundable. n-fuse is not responsible for any shipment charges of goods being returned to us. All returned goods must be in its original mint and clean condition. Merchandise that has been powered or reprogrammed can not be returned. All returns must include all the factory accessories which came with the item. With your return, enclose an original receipt or a copy of it. Also include a brief letter of explanation of why the goods is being returned and state your request for either a refund or an exchange.
Contact us via e-mail before you return any goods:  devices-support@n-fuse.co